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The Forest Hills Aquatic Center and Fine Arts Center will be closed on Thursday, February 2 due to a planned power outage. All activities are canceled.

Home > Departments > Technology Department

Technology Department

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Looking for technology support?

FHPS students and families will be able to access technology support from trained support professionals. Please seek support in this order:

  1. If the student is trying to access a resource or has questions on the assigned work, seek help from the teacher first.
  2. Use the Self-Help Resources page to answer basic technology questions

Technical Assistance and Support

Here are some of things the Technology Department provides support for:

  • Tech Coordination/Integration
  • E-Rate
  • Tech Planning/Training
  • District Website
  • Telecommunications
  • Internet/Fiber Communications
  • Infrastructure WAN/LAN/Network/Wireless
  • Storage/Backup/Recovery
  • Security Cameras
  • Hardware/Software Applications
  • PowerSchool/Financial/HR Systems
  • Inventory/Asset Management
  • Audio Visual/Digital Display
  • Network Printers
  • State Reporting/Pupil Accounting

Forest Hills Public Schools also has a team of technology personnel that serve all buildings and campuses in the district. We offer tiered support services with district technology assistants serving as the first responders for assistance and support. There are also teachers in each building who serve as mentors to their colleagues by providing technical assistance and instructional leadership through their examples of technology-enhanced curriculum. Each school administrator has been trained in a variety of technology applications as well. The district has added a web-based cross-platform help desk solution to improve technical customer service and support response times. In addition, we have been able to integrate our district technology assets directly into the help desk system providing efficient inventory management.

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Navigation

  • Technology Home
  • Self-Help Resources
  • Digital Learning Resources
  • Parent Portal
  • School Messenger
  • Responsible Use Signature

Technology Resources

large logo for the Canvas learning management system
Visit our Canvas Discovery page


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Log in to Clever


Parent Portal User Guide

If you have any questions about the Parent Portal access or need technical support, please email parentportal@fhps.net

Contact Technology

Susan Case
Director of Technology

Ken Aernouts
Webmaster

Staff Only: Submit a Web Help Desk ticket

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Contact the District

Forest Hills Public Schools
6590 Cascade Rd. SE
Grand Rapids, MI 49546

Phone: (616) 493-8800
Fax: (616) 493-8519

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